Service
Service Statement
People don't care how much you know until they know how much you care, said John C. Maxwell. Don't use your people to build a great work, use your work to build a great people, said Jack Hyles. A leader must be competent enough in managing a system by putting in place fair processes. A leader must be competent enough in defending the principle of maximizing a system’s output while minimizing its expenses. A leader must be competent enough in augmenting a system’s efficiency by growing the ratio of return (output) over investment (input). A leader must be competent enough in steering a system toward the right direction of journey.
In addition, a leader must be compassionate enough to build a great people inside a system by unleashing the creativity of its people. Also, a leader must be compassionate enough to build an ecosystem for a system and its people to thrive. A leader must be compassionate enough to glorify the success which are to be rooted in meaningful and constructive KPIs (i.e., key performance indicators). A leader must be compassionate enough to defend the justice for the people in a system.
A university is a complex system which includes four major sub-systems such as: the educational system for undergraduate students, the educational system for postgraduate students, the research system for faculty members and their research assistants (i.e., PhD students), and the innovation system for technological joint-ventures and startups.
I have had the opportunity to serve as the Dean of the College of Electrical Engineering and Control Science, NanjingTech University, China. This position has given me the hand-on experiences in reforming the educational systems, research systems and innovation system within the college.
In addition, I have jointly launched the International Journal of Humanoid Robotics in 2004. This platform has greatly contributed to today’s advance and achievements of humanoid robots in the world. Obviously. this historical journal has already witnessed its global impact in scientific community as well as in economic field.
Last but not the least, I advocate that a faculty member’s abilities and contributions are to be evaluated according to quantity, quality, and competence of his or her teaching, research, and service. The better ways, or outcome-based ways, of assessing the quantity, quality, and competence of a faculty member’s service performance and excellence should be based on KPIs such as:
Service Quantity: The number of service hours within the university (e.g., supervision hours to undergraduate students, graduate students, and research staff). The number of service hours outside the university (e.g., time spent to deliver keynote speeches, invited talks, panel discussions).
Service Quality: The number of awards received from service activities. The number of key positions held as service providers.
Service Competence: The assessment by the service seekers. The assessment by the committee in charge of service evaluation.
International Journal of Humanoid Robotics
